How to change your email address

Your email address is locked and cannot be changed from settings. There is no self-service way to change it yet.

Why it is locked

Your email address is how you sign in, so we change it manually after confirming that you own both the old and the new address.

What you need

You need access to both inboxes:

  • your current (old) email address,
  • the new email address you want to use.

If you cannot access both, we cannot make the change.

Contact us

Email us or open the chat. Tell us your current address and the new one you want to use, and we will verify the change and migrate your address for you.

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