Getting started
Core setup, organizations, roles, and the settings that shape daily work.
Articles
Focused guides for this area of Sandtime.io.
Welcome to Sandtime.io: first setup checklist
A short path from a fresh workspace to usable projects, members, and reports, with the settings worth changing first and the steps that follow.
Read articleCreate and switch organizations
Create separate workspaces, switch between organizations, and find focused help when data appears missing.
Read articleCreate a new organization
Create a separate workspace from your account menu, then name and configure the new organization. It keeps its own projects, members, and data.
Read articleHow to switch organizations or workspaces
Use the account menu to move between separate organizations or workspaces without signing out. Each one keeps its own projects, members, and reports.
Read articleRoles and permissions
Sandtime.io has three roles: Administrator, Project Administrator, and User. See what each can do, who can promote people, and why roles are per organization.
Read articleHow to change your email address
The email address on a Sandtime.io account is locked and cannot be changed from settings. Here is why, and how to ask support to change it for you.
Read articleSettings, core hours, and dashboard goals
Use core hours to shape expected daily, weekly, and monthly goals, including part-time schedules, and set a weekly goal alongside them.
Read articleSet core hours
Set the default start and end of the workday in Settings > Time tracking > Core hours. The window length becomes the expected day behind every dashboard goal.
Read articleSet a weekly goal
Sandtime.io derives the weekly goal from core hours. Set the workday start and end time in Settings to change the daily, weekly, and monthly targets on the dashboard.
Read articleCreate a project for reported time
Create projects that people can report against, mark them billable or non-billable, and keep reporting tidy.
Read articleInvite team members
Step-by-step guide to inviting people to your Sandtime.io organization, choosing the right role, and what the invitation email looks like.
Read articleReal support from the Sandtime.io team
If the article does not cover your case, open the chat or send an email and we will help you work through it.