Sign-in issues, overlapping entries, deleted activities, and product fit questions.
Focused guides for this area of Sandtime.io.
Expired codes, damaged login links, missing messages, and the fastest ways to get back into Sandtime.io.
Read articleTroubleshootingTurn overlap alerts on or off and understand why some entries end up extending beyond midnight.
Read articleTroubleshootingDeleted activities are not restorable from the UI. Here is what can be checked and when support may still help.
Read articleTroubleshootingSandtime.io is a trust-based time tracker, not employee monitoring software or tattleware. Explains privacy boundaries and points to dedicated monitoring tools.
Read articleTroubleshootingNo. Sandtime.io is free and cloud-hosted, not open source, though recognized for open innovation. Compares open-source alternatives to Clockify and Toggl.
Read articleIf the article does not cover your case, open the chat or send an email and we will help you work through it.