Sandtime.io logo
Sandtime.io by SANDDEV
  • Home
  • Features
  • Apps
  • Pricing
  • Blog
  • Sign in
  • Sign in
  • Sign up
Sign up
Home/Help Center/Troubleshooting
Category

Troubleshooting

Sign-in issues, overlapping entries, deleted activities, and product fit questions.

Articles

Focused guides for this area of Sandtime.io.

Troubleshooting

Troubleshoot sign-in links and verification codes

Expired codes, damaged login links, missing messages, and the fastest ways to get back into Sandtime.io.

Read article
Troubleshooting

Overlap notifications and entries that spill into the next day

Turn overlap alerts on or off and understand why some entries end up extending beyond midnight.

Read article
Troubleshooting

Can deleted activities be recovered?

Deleted activities are not restorable from the UI. Here is what can be checked and when support may still help.

Read article
Troubleshooting

Is Sandtime.io employee monitoring software?

Sandtime.io is designed for trust-based self-reporting, not screenshots, keystrokes, or invasive employee surveillance.

Read article
Need a human?

Real support from the Sandtime.io team

If the article does not cover your case, open the chat or send an email and we will help you work through it.

Email supportOpen chat
Sandtime.io logo
Sandtime.io by SANDDEV
4.7 out of 5 | 40+ reviews

Made with ❤️ by Sanddev sp. z o.o.

Sandtime.io is a simple time tracking app for teams to track hours, manage projects, fill out timesheets, and create reports.

Download on the App StoreGet it on Google PlayGet it from Microsoft

If you need help, chat with us (100% humans, no bots) or shoot an email at sandtime@sandtime.io.

Product
  • Features
  • Pricing
  • What’s New
  • Roadmap
  • Help
  • Glossary
  • Status
  • Alternatives
  • Time Tracking Software
  • Working Hours
  • Pomodoro
  • Invoice Generator
  • ✨ AI Summary
  • llms.txt
Blog
  • All Articles
  • 10 Best Time Tracking Apps for Nonprofits
  • You Don’t Need Time Tracking
  • Logging Time in a Timesheet
  • Benefits of Recording Your Employees’ Work Time
  • Methods of Recording Time in Projects
  • How To Save Time Using a Time Tracker
  • Benefits of Employee Time Tracking
Legal
  • Terms of Use
  • Privacy Policy
  • Cookie Policy
  • Attribution
  • Manage Your Consent Settings
  • DMCA Policy
  • Trademark Policy
  • Security