Billable Leakage
Billable leakage is earned, chargeable work that never reaches an invoice. It hides in forgotten minutes, un-logged tasks, rounded-down time, and discounts applied without a decision - and it quietly lowers revenue and your effective rate.
Where it hides
- Small tasks captured late or not at all.
- Billable hours recorded as non-billable by mistake.
- Write-downs at invoice time that cut realization.
Why it matters
A few untracked minutes per person per day compound into material lost revenue over a year. You cannot recover what you never measured.
How Sandtime.io fits
Sandtime.io captures work as it happens and marks it billable or non-billable, so less time slips before it reaches a report or invoice - without surveillance. Size the gap first with the billable leakage calculator.
Related Terms
Billable leakage erodes billable hours and realization, lowers your effective rate, and shows up when utilization looks fine but revenue does not.